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Notes on custom software and SaaS

What we’ve learned building and running production systems, written for the people who have to maintain them.

Sticky notes arranged on a whiteboard during a process-mapping session
SoftwareSep 23, 202612 min

Custom Software vs Off-the-Shelf: How to Choose

Build or buy? A 5-year cost model you can copy, the lock-in risks on both sides, and a scoring sheet for choosing custom software or off-the-shelf.

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A dense three-dimensional grid of glowing translucent cubes wired together with light, an abstract stand-in for interconnected digital systems.
SoftwareAug 20, 20253 min

Digital Transformation Trends for 2026

Nine shifts moving from pitch decks into production: agentic AI, hyperautomation, composable architecture, and hybrid cloud. What each one actually changes.

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A software team working side by side at a shared desk, their screens showing dashboards and charts.
SoftwareAug 20, 20252 min

How SaaS Improves Business Efficiency

Subscription pricing, instant scaling, and no more upgrade weekends. Six concrete ways SaaS changes what running a business actually costs.

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